General Content

Mandatory Training

General Content

Management Training

Mandatory

2002 Care Certificate

2002 Care Certificate

Course Aims

The Care Certificate is the new minimum standards that should be covered by new care workers. The course aims to give care workers the knowledge needed to fulfil the requirements.

Learners are to undertake continuous assessment throughout the course and will be further assessed for competency in the workplace.

Course Content

On successful completion of this course the learner will be qualified to:

  • Understanding their role.
  • Understand and know how to develop within their role as a care worker.
  • Communicate effectively with others.
  • Know the importance of handling information correctly.
  • Have a basic understanding of infection prevention and control.
  • Understand what duty of care means.
  • Treat people equally.
  • Work in a person centred way.
  • Deliver privacy and dignity.
  • Understand the importance of balancing fluids and nutrition.
  • Moving and Assisting
  • Emergency First Aid
  • Have an awareness of mental health, dementia, and learning disabilities.
  • Know how to safeguard adults.
  • Understand the importance of safeguarding children.
  • Work in a way that promotes health and safety

Course Duration

The course will be delivered over3 Days

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Mandatory

1006 Safeguarding Adults

1006 Safeguarding Adults

Course Aims

The aim of this course is to give learners the essential knowledge and skills required to recognise abuse, how to alert and how to report suspected abuse.

This course is suitable to all staff involved in the delivery of healthcare or support services in any type of health and social care setting where adults could be at risk of abuse or neglect.

Learners are to undertake an assessment.

Course Content

On successful completion of this course the learner will have the essential knowledge to:

  • Operate within the legal boundaries with regard to safeguarding adults.
  • Recognize the different categories of abuse.
  • Recognize and record the indicators of abuse.
  • Consider where abuse is likely to occur.
  • Identify who may abuse and the reasons they abuse.
  • Understand who can make a report and how to record accurately.
  • Understand how to comply with local and company policy and procedure.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 12

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Mandatory

1005 Moving and Assisting People Update

1005 Moving and Assisting People Update

Course Aims

The aim of this course is to update and refresh learners with the essential knowledge and skills required to safely move and assist people in order to avoid injury or ill health.

This course is suitable for experienced health and social care workers and healthcare professionals who move and assist people or who have a supervisory role in a care environment.  The course helps to manage the risk of injury and ill health and reminds learners of the need to maintain dignity and to safeguard people.

It is recommended that inexperienced or new workers attend the moving and assisting people induction course.

Learners are to undertake practical assessment.

Course Content

On successful completion of this course the learner will be qualified to:

  • Operate within the legal boundaries with regard to the Manual Handling Regulations.
  • Operate within current best practice with regard to moving and assisting people.
  • Recognise and avoid injury caused by poor manual handling.
  • Employ good handling techniques using biomechanical principles.
  • Carry out manual handling risk assessment.
  • Use and carry out visual inspections of equipment and associated ancillaries including hoists and slings.
  • Understand how to comply with company policy and procedure.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 8

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Mandatory

1004 Infection Prevention and Control

1004 Infection Prevention and Control

Course Aims

The aim of this course is to give learners the knowledge and skills required to prevent and control infection in the workplace.

This course is aimed at health and social care workers and healthcare professionals who are responsibility for providing care to people.  It will help care workers recognise the causes of infection and help them to assess and reduce the risk of infection in all types of care environments.

Learners are to undertake written assessment.

Course Content

On successful completion of this course the learner will be qualified to:

  • Operate within the legal boundaries with regard to Infection Control.
  • Understand the effects and characteristics of bacteria and Infectious diseases.
  • Limit the causes and spread of infection.
  • Employ effective hygiene practices.
  • Understand how to comply with company policy and procedure.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 12

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Mandatory

1003 Health and Safety including COSHH

1003 Health and Safety including COSHH

Course Aims

The aim of this course is to give learners the essential knowledge and skills required to recognise and avoid the fundamental causes of injury and ill health within their workplace.

This course is aimed at managers and all staff within the workplace.  It is tailored to be industry, workplace and premises specific and focuses on the daily health and safety issues faced by workers in their specific working environment.  And where applicable considers the protection of vulnerable people particularly those with limited mental or physical ability particularly within health and social care environments.

Learners are to undertake written assessment.

Course Content

On successful completion of this course the learner will be qualified to:

  • Operate within the legal boundaries with regard to the Health and Safety at Work Act 1974 and associated regulations.
  • Understand how to comply with company policy and procedure.
  • Recognise hazards in the workplace.
  • Carry out and implement risk assessment.
  • Manage COSHH.
  • React to electrical, gas and water emergencies and how to maintain security within the workplace.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 12

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Mandatory

1002 Food Safety

1002 Food Safety

Course Aims

The aim of this course is to give learners the essential knowledge and skills required to safely prepare and serve food in the workplace.

This course is aimed at staff in all workplace environments that are responsible for preparing and serving food and drink.  It gives a basic level of understanding and is suitable for kitchen assistants, counter and waiting staff as well as care staff and healthcare professionals.  It is recommended for anyone who comes into contact with food and drink.

Learners are to undertake written assessment.

Course Content

On successful completion of this course the learner will be qualified to:

  • Operate within the legal boundaries with regard to food safety.
  • Understand how to comply with company policy and procedure.
  • Recognise and avoid common food hazards.
  • Recognise and avoid the causes of food poisoning.
  • Carry out good personal hygiene procedures.
  • Keep work areas hygienically clean and reduce contamination.
  • Recognise vulnerable groups.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 12

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Mandatory

1001 Fire Safety

1001 Fire Safety

Course Aims

The aim of this course is to give learners the mandatory knowledge and skills required to prevent fire from starting and to effectively react to a fire incident in the workplace.

This course is aimed at managers and all staff within the workplace.  It is tailored to be workplace and premises specific and focuses on the protection of adults at risk particularly those with limited mobility in health and social care environments. Practical fire extinguisher training can be arranged.

Learners are to undertake written and practical assessment.

Course Content

On successful completion of this course the learner will be qualified to:

  • Operate within the legal boundaries with regard to fire safety.
  • Understand how to comply with company policy and procedure.
  • Recognise and carry out fire preventative measures.
  • Understand how fire detection and warning equipment operates.
  • Understand how to prevent fire spreading and the dangers of smoke.
  • Recognise types and uses of fire extinguishers and other fire equipment.
  • Protect vulnerable people and people with reduced or no mobility.
  • React to fire alarm relevant to the workplace.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 12

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Mandatory

1000 Emergency First Aid

1000 Emergency First Aid

Course Aim

The aim of this course is to give learners the essential knowledge and skills required to administer effective emergency first aid to a casualty until the arrival of the emergency services.

This course is aimed at anyone with a responsibility to perform effective first aid in an emergency or life threatening situation until the arrival of the emergency services or other qualified medical professional.

Learners are to undertake practical assessment throughout the course.

Course Content

On successful completion of this course the learner will be qualified to:

  • Operate within the legal boundaries with regard to first aid.
  • Understand how to comply with company policy and procedure.
  • Carry out an assessment of a casualty.
  • Perform Cardio Pulmonary Resuscitation (CPR).
  • Place a casualty into the recovery position.
  • Recognise and treat people with breathing difficulties, bleeding, burns, broken bones, shock, choking, heart attack, stroke and seizures.

Course Duration

½ Day (3 Hours)

Number of Delegates

Maximum 12

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